Who can subscribe to the Call Scheduler calendars via iCal format?
- Persons with valid username,password access to Call Scheduler can create iCal links for subscription use. No calendar information is being changed; calendar information is only being accessed. The following instructions for the iCal feature is for Outlook versions 2007 and newer, the new OS-X Macintosh, and for Google Calendar. These subscription-links can be “published” via email if desired. If you want to stop a subscription, you simply delete the subscription-link from the iCal Export List, and subscribers will no longer be able to get updated information.
After you create the iCal link in Call Scheduler, then what?
- When you subscribe to an Internet Calendar, an additional calendar is created in Outlook or Google. You can then use many of the Google or Outlook calendar features such as Outlook's Side-By-Side view and Calendar Overlay, to work with these calendars.
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Here's how to get started using iCal with Outlook 2007 and Google
STEP ONE: Create an iCal subscription link in Call Scheduler. (items 1-4)
STEP TWO: Get the Call Scheduler iCal subscription link into Outlook or Google.
(items 5-7)
( Google/Outlook iCal URL insertion Instruction Details )
STEP THREE: Synching your mobile handheld with your Outlook calendar is
dependant on your mobile phone.
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. STEP ONE: Create an iCal link in Call Scheduler using the iCal feature (items 1-4).
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Click to see larger image.
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 1 - Bring up iCal Export:
It is found under Whiteboards > iCalendar Export.
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Click to see larger image ("Me choice").

Click to see larger image ("Team choice").
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 2 - Create a calendar link:
- Click on "Add". Give your calendar a name.
- Leave the Days Off checked if you want vacation and other DayOff type information on the calendar.
- Leave the Notes checked if you want the note information on the calendar.
- Click "Save". A unique subscription-link is generated.
Note:
You may want to create two calendars, one containing all Group members other than yourself (called something like "Group Providers" perhaps) and a second one containing only yourself (called something such as "Me" or "YourName"). These can then be “layered” in different colors in Outlook for better visibility, and can be synched separately into your mobile SmartPhone.
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Click to see larger image (Single choice).

Click to see larger image (with Team choice).
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. STEP TWO: Get the Call Scheduler iCal link into Outlook or Google. (items 5-7)
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Click to see larger image
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 5 - If you are on a Macintosh, you may be able to simply click directly on the iCal link available in the list and the subscription is ready to go. For Google Calenders (Gcal) you must to right click and select "Copy Shortcut" and paste this into Gcal in the appropriate "Add Calender Address" location
( Google/Outlook iCal Instruction Details )
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If you do
not
have the ability to "Copy ShortCut" or "location", you can use the copy/paste method described in items 6 and 7 below..
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 6 - From the "iCal Export" list, copy the subscription-link and paste into the appropriate location on your existing iCal calendar you have on your computer (Outlook, iCal, Mozzila Sunbird, ) If you are on a Macintosh, just click on the link itself. You can also use the subscription link to subscribe via Google's Gcal calenders.
FAQ details regarding copy/paste...
 7 - In your Calendar application, click "Enter"or "Subscribe" to subscribe to the iCal link. Your Calendar application (such as Outlook) also has it's own setup area as to how often to synch your subscription so your calendar will fetch the latest information. This will tell your local Calendar application how often to seek updated information from Call-Scheduler and refresh your local Outlook Calendar.
Please refer to the Help information supplied with your Calendaring application or your local I.T. department if you need help with this copy/paste.
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STEP THREE: Synching your mobile handheld with your Outlook calendar is dependant on your mobile phone; you will need to follow the appropriate calendar synch instructions that came with your mobile phone device or contact your Local Guru. ActiveSync comes with every windows mobile handheld PC. Newer Palm devices also have the ability to "import" your Outlook calendar from your computer.
The iCalendar subscription link from Call Scheduler must be working in Outlook or Google before you can go from there to your SmartPhone.
Please Note: It seems the best practice for predicable results is to always synch your mobile handheld via the same computer each time.
Additional Help:
More questions regarding Google?
More questions regarding Outlook? If items 5-7 didn't result in the iCal link working in Outlook, these links may be helpful:
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Please feel free to let us
know how this is working
for you...
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Contact Us: please use this form to help us capture the details, thanks! |
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