The Call-Scheduler Application uses pop-up windows as part of it's basic functionality. To be able to use the program, you will need to disable any ad-blockers or anti-pop up software that may be running on your machine. These ad-blockers may be features within toolbars, firewalls, or specific software you have installed on your computer.

Various ad-blocking applications have different ways to enable you to view websites using pop-up windows. In general, the settings are a preference within the specific application that allows you to add domains or urls into a "safe list" of some type. If your application does not have this function, you can still enable pop-up windows by turning off the blocker while you are using Call-Scheduler.

• Explorer Service pack 2: After entering login information and clicking "Next' you are looking at a red screen with a Thin Yellow Bar immediately below the address window and above the red coloring. The Yellow Bar notifies the user that a pop-up has been blocked. Click on the Yellow Bar and select "Always allow popups from this site." A window asks you if you wish to re-send login data - click "Retry".
  For additional information and instructions try:
  http://www.microsoft.com/windowsxp/using/web/sp2_popupblocker.mspx
  
  
• Pop-up blockers: Note that if you are using a pop-up blocker (such as AOL's pop-up blocker, Norton's ZoneAlarm, StopThePop, etc.) you will not be able to use Call-Scheduler until you disable the blocker from within the application.
  
  
• Toolbars: If you are using toolbars from Yahoo, Google, PopSwatter, MSN etc., you will need to disable the blocker. These links may help you.
  • PopSwatter-- http://help.popswatter.com/troubleshooting.html 
  • Google Toolbar Options Help-- http://toolbar.google.com/popup_help.html
    and http://www.google.com/support/toolbar/bin/topic.py?topic=116
  • Yahoo Toolbar Companion Help-- http://help.yahoo.com/help/us/toolbar/pub/index.html
  • MSN Toolbar Help-- http://toolbar.msn.com and click on "MSN Toolbar Help"
    
  • Comcast Toolbar Help--
    http://www.comcast.net/help/faq/index.jsp?cat=Browser#Comcast_Toolbar
    and http://comcast.com/Support/Corp1/FAQ/FaqDetail_2218.html
• Ad-blocking, ActiveX, Java, etc.: Certain settings in firewall software (such as ZoneAlarm, Norton Personal Firewall, McAfee, etc.) can inhibit the ActiveX control, pop-ups, or other components of Call-Scheduler. Once again, you would have to disable these products in order to use the application.
  
  
• RoadRunner has partnered with eTrust EZ Armor for Ad-blocking, anti-popup functionality. You will need to disable the blocker from within the eTrust EZ Armor application.
  
  
• Norton SystemWorks: This is a bundle of software containing a personal firewall (among other features). Again, you will need to unblock Call-Scheduler.com in order to use Call-Scheduler. You could look up the information in your Norton User Manual, or try going to http://www.symantec.com/index.htm (home of Norton Systemworks)and search for "unblock popups"..
  
  
• AOL: If you are using AOL, minimize AOL and launch Internet Explorer instead.