Clicking on "Update" of the Provider Requests screen brings you to this screen where you either take action (Approve or Decline) on the request or attach a Scheduler's Comment (note) to it.

Directions!

Click either the Approved or the Declined radio buttons at the top of this Scheduler action window and/or add a Scheduler's Comment, then click on "Update" at the bottom.
The Request information is displayed in the middle of the window just above the Scheduler's Comment box.

If you approve a request, the calenders and tallies are updated, and an email is sent to the requesting Provider (if an address is listed in the Provider Profile), along with any commments you enter in the comment area.

If you deny a request, nothing is changed on the calenders and tallies, but an email is sent to the requesting Provider showing the request was denied, along with whatever comments you add in the comment area.

All requests remain in Pending until acted upon. Once processed, they are archived under either "Approved" or "Denied".

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Last Update: 08.05.2004

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