- Overview:
- You will be using Call Scheduler™ as if it were just another program running on your computer, whatever operating system you are using. However, remember that here you are actually using a computer program remotely over the Internet. The speed and operation of the program depends, therefore, on may factors that may be more related to your Internet connection and browser than to characteristics of the program itself. We suggest you use either Netscape Navigator or Microsoft Explorer for your browser.
- Minimum System Requirements:
- Processor speed: 166Mhs
- RAM Memory: 64 MB
- Monitor: 15" color (at 800x600 or better)
- Modem 28.8KB/sec or faster with phone line connection
- A working Internet connection
- Access to a printer, black and white or color
- Hard drive with at least 10MB free disc space
- A working plain paper fax machine
- Internet browser software such as Netscape Navigator (version 6.0 or newer), or Microsoft Internet Explorer (version 5.0 or newer). Go to www.netscape.com or to www.microsoft.com respectively to download a copy of your choice.
- Adobe Acrobat (version 4.0 or newer). Go to www.adobe.com to download a copy.
- Cookies and Java Script enabled browsers.
- Who can access the system to view?
- Only those persons with a username and password. Schedulers each have their own per Group, and each Provider has his/her own per Group..
- When viewing, can you see everything, or only who is on call?
- The Providers: (when they log-on with their individual username:password) can see both Whiteboards (the job only and the complete whiteboard that contains day-off and vacation info if it is entered). The legend under each calendar shows meaning of the provider's initials, and there is a space for phone/pager info if it is entered. Clicking on the "Day View" for a particular day will bring up a "day-timer" like view of the day with the on-call hours on it. Providers can view this material, but not change anything.
They can also see and use their own Provider Request area, and the Current Tally area.
- The Schedulers: can see and use everything when they log-on.
- Who has the ability to edit the schedule?
- Only the Schedulers who have username and password access to a particular Group can edit that particular Group schedule... For example, the Schedulers for Hospital A can edit their own schedule, but cannot see or edit the schedule of Hospital B. Hospital B's Schedulers can edit their own schedule, but cannot see or edit Hospital A. Each scheduler has his/her own username and password for each particular Group. Only persons on the Scheduler's List are able to edit the calendars. Adjuvant sets up the initial username and password for the Master Scheduler for each Group. Other Schedulers are set up by the Group's master scheduler.
- And, of course, Adjuvent can edit schedules if called to do so, and when training.
- The Provider's username and password does not allow them to edit anything. They can view both Whiteboards, use the Current Tally area, and use the Provider Request area to make requests.
- Can Providers be programmed to view only and not allowed to edit?
- This is the function of Call-Scheduler. Providers can only view their schedules over the internet, and only with their username and password.
- All editing and access control lies with the Schedulers. They are the ones who will issue username and passwords for Providers. The Schedulers are also the ones who will add other Schedulers if needed (for example a backup scheduler).
- Only those on the Scheduler List within the program have editing privileges.
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