Amy's blog about training

Get Out of (Re)Publishing your On Call Calendar!

Posted by Amy Engebretson on Thu, Aug 02, 2018 @ 08:22 AM


6 Advantages of using a MicroSite for On-Call Schedules
 

When was the last time you fielded questions like these:

  • How do I read this Schedule?
  • What do the colored boxes and symbols mean?
  • What part of this is the on-call schedule? Is it the most current one?
  • Can I get a simpler version into my Outlook or SmartPhone?
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Topics: call schedule management, doctor scheduling software, iCal subscription

Physicians are most unique Schedulers in the world!

Posted by Amy Engebretson on Tue, Nov 19, 2013 @ 01:22 PM

I had quite a surprise during training this morning. 

I had an appointment with an ICU Physician to finish up our advanced training so the results could be shared with his partners tomorrow.

I called the specified contact number, and when there was no answer, I left a message asking for a ring back when he was free.

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Topics: doctor scheduling software, physician scheduler

Ready for a Call Schedule Project Reboot?

Posted by Amy Engebretson on Mon, Jul 09, 2012 @ 12:30 AM

How can you implement your new call schedule methodology without simply repeating the previous failure?

Recovering from disappointment and building towards “getting it right” is really all about change, how to attain it and how to make it stick.

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Topics: on call scheduling implementation, doctor scheduling software, adopting on-call software

Understanding the Hype Cycle and On Call Schedule Software.

Posted by Amy Engebretson on Thu, Apr 12, 2012 @ 09:38 AM

Do the emotional phases experienced while learning to use on call scheduling software follow Gatner's Hype Cycle? I believe the answer is "Yes!” Here's my evidence.

Trigger: Something happened regarding your on call schedule and someone asked "Is this really good enough?" The answer was NO! The future is here for on-line Call Scheduling.

What were the key questions you asked at that moment?

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Topics: on call scheduling implementation, physician scheduling software, doctor scheduling software, adopting on-call software

How to Piss Off Your Scheduler!

Posted by Amy Engebretson on Fri, Jul 15, 2011 @ 05:04 PM

20 items that contribute to Scheduler BurnOut
Collected from the real-life stories from the frontlines of Scheduling, here is a list of what busy people do without thinking.

If you want to see your scheduler longing for the hammock, tryout some of the following items:



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Topics: on-call software, doctor scheduling software, on call scheduler

Give Before You Get: Helping Physicians Adopt New Scheduling Software

Posted by Amy Engebretson on Thu, Mar 10, 2011 @ 04:30 PM


Show them benefits they will love and can start using right away.

 As a trainer, I occasionally hear “This is great for me, but what about my doctors? If they would just use this, we would all save even more time!” Fortunately, I also hear from many schedulers who share how they were able to bring their Providers “on board” by doing a few simple things within their organization.

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Topics: doctor scheduling software, adopting on-call software