Amy's blog about training

6 Important Qualities of a Master Physician Scheduler: the Ultimate Diplomat

Posted by Amy Engebretson on Thu, Aug 16, 2018 @ 09:30 AM

Why the Ultimate Diplomat? Because, in the words of Daniele Vare, "Diplomacy is the art of letting someone have your way!"

Clinics and medi cal specialties depend on their schedulers to perform several important functions, including generating the on-call schedule for the Physicians, keeping it current and accurate. A good fit helps bring stability to a Group; a bad fit can result not only in loss of trust but loss of a Group’s cold, hard cash in the form of Physicians walking out the door or EMTALA violation fines.   What qualities do these Schedulers have that cause Physicians to trust them with this vital part of their business?
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Topics: on call scheduler, on call scheduler traits

Why Be a Physician On-Call Scheduler?

Posted by Amy Engebretson on Tue, Dec 18, 2012 @ 11:00 AM

What some see as "aggravation", others see as an intriguing mixture of art and science; a challenge well worthwhile.

I am proud to work for a company that is in the business of making a difference! I know what I do ultimately results in a dynamic On-Call schedule that impacts the quality of life of on-call Physicians and their families. We make a difference in their lives, so they can make a difference in yours!

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Topics: on call scheduler, on call scheduler traits, teaching software

On Call Scheduler Leadership

Posted by Amy Engebretson on Tue, Sep 18, 2012 @ 03:27 PM
Beyond the rules, dayoff limitations and tally time-frames there is the "wizard behind the curtain", the On Call Scheduler.

We've all tried this: create the perfect on call schedule that honors ALL the rules, grants ALL Provider requests, while producing fair tallies and spread EVERYONE can agree with. At some point, we realize there is no such thing as a perfect schedule, that "fair" resides in the eye of the individual beholder, and what is really needed is an honorable schedule that is equitable over time.

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Topics: call schedule management, on call scheduler, call scheduler of the year

8 Steps from Newbie to Master On Call Scheduler

Posted by Amy Engebretson on Fri, Aug 24, 2012 @ 10:53 AM

Are you brand new to creating you group's on call schedule? Where do you start and what's next?

Using a Training analogy, what does the on call scheduling journey look like from "newbie" to "seasoned" professional?

What does evolving from short-term emergency scheduling to a long-term sustainable process look like?

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Topics: call schedule management, on call scheduling implementation, on call scheduler

How to Piss Off Your Scheduler!

Posted by Amy Engebretson on Fri, Jul 15, 2011 @ 05:04 PM

20 items that contribute to Scheduler BurnOut
Collected from the real-life stories from the frontlines of Scheduling, here is a list of what busy people do without thinking.

If you want to see your scheduler longing for the hammock, tryout some of the following items:



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Topics: on-call software, doctor scheduling software, on call scheduler