Amy's blog about training

Small-Group Doctors: Call Schedule Sharing

Posted by Amy Engebretson on Tue, May 29, 2018 @ 08:46 AM

With three general steps, groups can benefit from call-sharing just like bigger practices.

Physicians are feeling the squeeze these days: decreasing numbers of available on-call physicians, increasing mergers, on-call compensation issues, and the need to provide 24/7 on-call coverage is taking its toll on physician morale no matter the size of the group. The increasing use of hospitalists and technology such as EHR has great potential to alleviate stress for physicians in medium and large groups, but what steps can “smaller” practices take? Here are some ideas I have learned while training smaller on-call scheduling groups.

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Topics: physician scheduling, call schedule management, sharing on call

Rewarding Your Call Scheduler in a Meaningful Way

Posted by Amy Engebretson on Sun, Sep 09, 2012 @ 08:26 PM
How can you reward your remarkable on-call scheduler for his (or her) efforts in a way that can also inspire others? Do they even realize what a meaningful impact their position has within the organization?

After the industry "baseline rewards" of salary, benefits and a few perks to assure "fairness" are met... then what? David Pink’s book “Drive: The Surprising Truth about What Motivates Us” may have some new ideas.

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Topics: physician scheduling, call scheduler of the year, rewarding your scheduler

Benefits of Documenting Your On-Call Scheduling Process

Posted by Amy Engebretson on Fri, Mar 02, 2012 @ 10:29 AM

When was the last time your physician group got together to discuss on-call? Was it to simply decide the Holiday coverage for the year, or did the discussion include several “by the way” comments and decisions? Were the results formally recorded and agreed upon or were some things assumed?

What happens with ass-u-me?

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Topics: physician scheduling, call schedule management, on call, on call scheduling implementation, outsourced scheduling

Doctor Scheduling: Sleeping on the Job

Posted by Amy Engebretson on Mon, May 23, 2011 @ 04:11 PM

The Scheduler’s Axiom of “never publish an
on-call schedule you would not do yourself”,
 is even more relevant after recent episodes of Control Tower Operators being disciplined for napping on the job.  How does the way you schedule on-call affect next-day physician performance and patient outcomes? How much recovery time is needed after night on-call duty, and is it different depending on Specialty?

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Topics: physician scheduling, call schedule management, on call

Physicians Go Mobile with iCal Schedules

Posted by Amy Engebretson on Wed, Mar 16, 2011 @ 10:34 AM

FAQ from Providers regarding getting Call Schedules, iCalendars, and SmartPhones
What is an iCal subscription?
iCal is an Internet Calendar Subscription link which you can use to subscribe to a calendar. Once in place, you can view that calendar in Outlook 2007 and various on-line iCalendars such as Google.

iCal links are great for Physicians who are constantly on the go. The iCal “feeds” are periodically updated according to the frequency set in the "target" calendar application (such as Outlook) so the views are always current.

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Topics: physician scheduling, on-call software, iCal subscription

5 Keys to Effective On Call Software Training

Posted by Amy Engebretson on Wed, Feb 23, 2011 @ 01:42 PM

The quickest, easiest way to learn new physican scheduling software is working one-to-one with an expert. Your "personal trainer" can guide you to be sure everything is covered and can interactively answer questions unique to your situation. There is no need to scour manuals to point you in the right direction for your particular questions.

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Topics: physician scheduling, on-call software