How much time do you currently spend creating, maintaining and publishing your physician oncall schedule? What tools do you use to assist you? If you are still creating the schedule by hand and then entering it into Excel or Outlook so that it is accessible to your Doctors online, you might be a good candidate to modernize your process.
The reasons for modernization are pretty simple to understand, the main features that most new users love are:
- The ability to program rules into the system
- A scheduling engine that will assist you in placing people in jobs
- Automatic tallies to prove fairness
- Easy way for providers to request and document time off
- Simple way to view the on-call information online
If your ready to take the next step and look at the "new way" here are a few tips that will assist you so that you do not waste your time.
1. Access your requirements. What are the top 3-5 things that you expect the software to assist you with. Put them into a priority list. Remember that software will not solve world hunger or all of your scheduling needs, make sure you know what is most important for you to get the most value.
2. Evaluate solutions. Go to www.google.com and search for call scheduling software or physician scheduling software. Check out a few of the top search results companies and see what they have to offer. Use the top 3-5 requirements that you discovered above and make sure the software has those features. Check out a demo. Look at the references page to see what their current customers think of the product. The best piece of advice I can give you for this step is to make a decision. Updating a software system in an office should be a fairly simple decision. Just make sure that you have an out if it turns out not to be the right choice.
3. 90-day-trial. I am a big advocate of trying before buying. Keep in mind that call scheduling software requires set-up and data entry to use the system, but it is worth the effort for a fair evaluation. As long as you have a full feature trial I would also suggest finding a paid trial. With a paid trial you will most likely have free training and support. These are critical services as a software newbie. I would pick a trial over a money back guarantee any day, why? Because in a “money back guarantee” you’re not the one who decides if you get your money back, the person that has your money is. Don't pay for services in advance and take that risk. All SaaS call scheduling software providers offer monthly, pay-as-you-go options.
Modernizing your on-call scheduling process with software is an easy investment that will become more valuable each time you use it.